ISPTrader's Fall 2006 VOIP and RAS Roundup

In This Issue: Dialup Faceoff - AS5300 versus Total Control 1000, and the AS5850 - Unappreciated Value

Autumn, 2006 Issue

Dialup Faceoff - The Cisco AS5300 versus the 3Com Total Control 1000

     With the explosion of VOIP, IPTV, and MOIP gateways, dialup gateway have seemingly disappeared from the news scene. Market interest in dialup-only gateways, however, has not, and international demand remains strong. This article discusses two of these - the Cisco AS5300 and 3Com Total Control 1000. 
     Although the Cisco AS5350 and AS5400 line, along with the Lucent APX and UTStar Multispan Gateways provide quite dialup support in addition to voice and other media services, the Cisco AS5300 and 3Com Total Control 1000 offer unequalled value for V92/V90/V34 dial-only gateway solutions. Indeed, the quality of dialup service is just as good in these gateways as in their newer brothers, but typically at just ten or even five percent of the cost.
     So if you need a dialup-only gateway, which  should you choose
     The Cisco AS5300 is currently the most popular dialup-only server. It has VOIP and dialup versions, but each requires completely different hardware. Its popularity stems from - well, being a Cisco after all, with the huge availability of qualified technical support, and its IOS is familiar to anyone who has worked with virtually any Cisco equipment. In addition, connection quality statistics have always been good for the AS5300, albeit not quite up to 3Com Total Control 1000 levels. The AS5300 is highly modular, and can be configured with single or dual AC or DC power supplies. Nowadays, 128MB DRAM is standard along with 16MB flash. Cisco stopped AS5300 IOS development at 12.3.x, but will continue providing bug fixes (currently at 12.3.18) at least through the end of the year. Functionally, nearly nothing has changed in the dialup source code for quite some time - this is true for both the Cisco and 3Com. 
     The AS5300 has three bays. The lowest bay is for a 4PRI or 8PRI card (E1 or T1), with an optional  block of four, white, oval fast serial ports at the right-hand end. Those that do are distinguished with a '+' at the end of the part number, so an AS53-4CT1= would be a 4T1 card without the fast serial ports, while the AS53-4CT1+ would be one with the fast serial ports. The serial ports are most commonly used to backhaul gateway traffic directly to a router, avoiding clogging up the ethernet network, and is most commonly used in this way in VOIP provisioned units (when you get a VOIP-A unit you're getting a PRI card with the fast serial ports). Above the lowest bay are two slots for holding Mica carrier boards and modems. The maximum configuration of an AS5300 is 8T1/192 ports or 8E1/240 ports. The AS5300 is typically managed from the familiar command line interface.
     In comparison, the 3Com Total Control provides space for 1 or 2 AC or DC power supplies (always choose the 130amp type), 1 or 2 "Hiper Arc" router cards, a "Hiper" network management card, and up to 14 modem/PRI cards - so it scales up nicely to 420 dialup ports! Each of these is made of two matching cards - a short interface "NIC" side and a longer matching "NAC" card side with LEDs that fit respectively into matching slots in the back and front of the Total Control. Ownership of the Total Control has bounced around - first offered by USR, then 3Com, then Commworks, and now UTStar. Across all its owners, it has remained a virtual tank of a unit, twice as tall and heavy as the AS5300, and at the same time with exceptional call quality, primarily because the modems are built with the technical excellence of the USR Courier modem series.
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Each Total Control PRI card set has both modem cards and PRI interface. This facilitates the scalability of the unit (it can be expanded 1 PRI at a time from 1 to 14) and the calls for an individual PRI are taken by only that card's modems. While  command line management is possible, the Total Control is typically managed using the GUI "Total Control Manager", which install on any Windows PC.   
     Pricewise, you'll find the 3Com Total Control is less expensive in the T1 version, while the two are about equally priced with E1 configurations. 
  Think about your organization and its needs before choosing, but at least relax with the knowledge that both the TC1000 and AS5300 are are excellent choices as dialup servers..
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     Buying AS5850s with older types of cards is buying trouble, so watch out!    

    Bottom line? If your plans include 2 or more CT3 configured AS5400HPX or XMs - give the AS5850 serious consideration. Despite its larger size, it provides price and performance that other gateways cannot match.

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The Cisco AS5850 - Blazing performance and a surprisingly low price-per-port 

     The Cisco AS5400 line has provided the quality and performance VOIP benchmark for most of this decade, and is an excellent choice for configurations of up to 16PRIs and (with the HPX and XM versions up to a full DS3/CT3). Cisco's AS5850, despite using the same fundamental voice and trunk hardware cards as the AS5400, has been much less popular, in part due to its higher entry cost, its larger size, and an unfortunate design problem with the first generation carrier card that caused overheating.

     Because a 1DS3 AS5850 is more expensive than an equivalent, AS5400 HPX, buyers often decide in favor of the AS5400. Several AS5400s later, they are still making the same decision, but would have been better off both on price and performance if they'd purchased an AS5850.

    Aside from price and size considerations, up until 2004 the main drawbacks to an AS5850 was a poorly designed carrier card backplane which generated too much heat and led to a higher card failure rate, and a relatively slow CPU card (the route switch controller - RSC). While faster than that of the AS5400, the original RSC was not really up to a fully loaded AS5850 - which can handle nearly 3,000 voice channels. 
     All that is in the past. Cisco's second generation carrier backplane is a model of low heat generation, while the CPU on its enhanced route switch controller (eRSC) eclipses the performance of all versions of the AS5400, including the XM. One or two eRSCs can be installed in each AS5850, and each eRSC has compact flash drives along with dual 10/100 and dual gigabit ethernet ports.

     Today, the AS5850 gateway provides better performance and a lower price per port than the AS5400 XM.  

    AS5850s are typically provisioned with dual power supplies, 1 or 2 eRSC cards (2 are required if the chassis is fully populated), and then a choice of trunk cards and universal port (voice/data) cards). Trunk card choices are a CT3/216 (with 1 CT3 card and 216 universal ports), 24 PRI (E1 or T1), and even an STM-1 (fairly rare). The workhorse card is the 324UPC card - with 324 universal voice/data ports. These cards are built using the same hardware as the AS5400 and AS5350 gateways. So the CT3/216 card is actually 1 CT3 card and 2 108np cards (the same ones you'd find in an AS5400, just without the metal cages) installed on a special backplane. Cards can be installed in combination, so it is not uncommon to find CT3 and 24T1 cards installed. A common max configuration is a unit with 2 eRSC, 4 CT3/216 and 6 324UPC cards. But for providers using only partially filled DS3 circuits, it is also possible to install 5, 6, 7 or more CT3/216 port cards. Virtually any combination of cards will work, they key is installing ones that make sense given your network and application needs.
   The backplanes on your AS5850s cards and the CPU card are the most critical elements. As noted above, an earlier (now EOL) version of the backplane had overheating problems, while the older RSC simply can't keep up with the demands of a VOIP unit. However, many of these older cards remain on the market and are knowingly or unknowingly sold (and certainly unknowingly bought). 
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